FAQs + Policies
All product exchanges must be within 30 days of purchase.
Scheduling Policy
To ensure that you get your desired appointment time with a specific stylist, we recommend that you reserve your next service prior to leaving the salon.
Cancellation Policy
Select services require a 50% deposit prior to booking. If cancellation occurs with notice of 24 hours or more, your deposit will be returned to you. A notice of less than 24 hours or a no-show will result in your deposit being withheld and will not be refunded. For all other services, We ask for the courtesy of a notice of at least 24 hours prior to your appointment if you need to cancel your service. This will enable us enough time to contact and accommodate other guests who would love to use the time. If an appointment is not cancelled which results to be a no-show, you may be subject to a charge for that particular service.
FAQs
What sets Salon Indigo apart from other salons in Fraser?
We’ve been a part of the Fraser community for over 30 years! As an Aveda Concept Salon, everything we do—from the plant-powered color we use to the products on our shelves—is rooted in Aveda’s mission of high-performance, sustainable beauty. Plus, we’re a true one-stop shop, offering hair, skin, and nail services all under one roof. Learn more at https://salonindigo.net/about/
Where are you located?
We’re at 16030 15 Mile Road in Fraser, MI 48026. We’re right in the heart of Macomb County, making us a quick trip from Sterling Heights and Clinton Township. Get full directions and a map at https://salonindigo.net/locations/location/
What are your hours?
We’re open Tuesday through Thursday from 10 am to 7 pm, Friday from 9 am to 5 pm, and Saturday from 9 am to 3 pm. We’re closed Sunday and Monday. You can see all of our current hours at https://salonindigo.net/locations/location/
What’s the easiest way to book an appointment?
You can call us at 586.415.0249 or submit an appointment request online; either option is quick and easy. We’ll get back to you to confirm your time. Book at https://salonindigo.net/about/request-appointment/
Do you take walk-ins, or is it appointment only?
To make sure every guest gets our undivided attention, we work primarily by appointment. Give us a call at 586.415.0249 or request an appointment online and we’ll find a time that works for you. https://salonindigo.net/about/request-appointment/
What’s your cancellation policy?
We want your visit to be as relaxing as possible, so we ask that you check out our policies before you head in. You can find full details about our salon policies at https://salonindigo.net/services/faq-policies/
Do you have any kind of new guest offer or first-time discount?
We do! If you’re new to the salon, you’ll get $25 off your first service of $80 or more. Just mention promo code New25 when you call to book. We can’t wait to meet you! See the full details at https://salonindigo.net/specials/
Do you sell gift cards?
Gift cards are a popular way to treat someone special in your life (or yourself!) with a pick-me-up. You can learn more and buy cards at https://salonindigo.net/about/gift-cards/
Is there a rewards program I can join?
As an Aveda salon, we’re part of the Aveda Plus Rewards program. You earn 10 points for every $1 spent on Aveda products, and those points can be redeemed for products, services, and more. Learn how to sign up at https://salonindigo.net/aveda/aveda-plus-rewards/
What are your stylists like?
Our team is a talented group of experienced hair stylists, nail technicians, and makeup artists who are all about personal attention. We’re dedicated to staying on top of the latest trends and techniques to make sure you get the best results. Meet the team at https://salonindigo.net/about/our-team/
Are you hiring? How do I apply?
We’re always looking for fresh talent! If you’re interested in joining us, you can check out our current openings and get a feel for what it’s like to work here on our careers page here: https://salonindigo.net/about/careers/
What’s the culture like for stylists at your salon?
We’re a close-knit crew that genuinely cares about one another and our clients. We’re big on ongoing education, keeping the environment warm and supportive, and building real relationships that last. Find out more about joining us at https://salonindigo.net/about/careers/
What haircut and styling services do you offer?
We offer a full range of cuts and styles for every look. To make your visit extra special, every service starts with a relaxing scalp massage using Aveda composition oils before we even head to the shampoo bowl. See the full menu at https://salonindigo.net/services/haircut-style/
Do you do formal styling for events like weddings or proms?
Absolutely! Formal styling, bridal hair, and updos are some of our favorite things to do. Whether it’s a Macomb County wedding or just a big night out, we’ll make sure you’re camera-ready. See styling services at https://salonindigo.net/services/haircut-style/
Do you offer braiding?
Yes, we do! We offer braiding services starting at $25. You can find more details on our full service menu. Check the full menu at https://salonindigo.net/services/haircut-style/
Do you do highlights and balayage?
Definitely—color is one of our most popular services. We use Aveda Full Spectrum™ color, which is 97% naturally derived, so you get those stunning, vibrant results with a much gentler touch. Full highlights start at $100 and partials at $80. See all color services at https://salonindigo.net/services/color-treatments/
Can you do corrective color or fix a color gone wrong?
We do offer corrective color, but since every situation is unique, we’ll need to do a consultation first to set a price and a plan. Give us a call at 586.415.0249 so we can chat about it. Read more at https://salonindigo.net/services/color-treatments/
Do you offer keratin treatments or smoothing services?
We do offer Keratin Straightening to help keep your hair manageable and smooth. Pricing is by consultation because it can depend on your hair’s length and texture, but our regulars know it’s a lifesaver during those humid Michigan summers! Learn more at https://salonindigo.net/services/color-treatments/
Do you have any deep conditioning or repair treatments?
Yes! We offer a plant-powered, three-layer hair repair treatment starting at $25. It’s an Aveda specialty and a great way to give your hair some extra love during your visit. Check out our available treatments at https://salonindigo.net/services/color-treatments/
Do you do perms or body waves?
Yes! We use some of the most advanced waving products available to give you great texture. Prices start at $90 for short hair and $125 for longer hair. See details at https://salonindigo.net/services/haircut-style/
What skin care services do you offer?
We offer a variety of Aveda-based facials, ranging from a quick 30-minute “mini” facial ($35+) to our advanced Green Science™ firming treatments. Every session begins with a personal skin consultation to make sure we’re hitting your goals. See our skin care menu at https://salonindigo.net/services/skin-care/
Do I need to have a consultation before a facial?
Every facial starts with a complete skin analysis. This helps us pick the perfect Aveda products and techniques for your specific skin type so you get the best results possible. Learn more at https://salonindigo.net/services/skin-care/
What nail services do you offer?
We offer both manicures and pedicures, including a luxury spa treatment with essential oils and an Aveda Salt Scrub. We recommend bringing sandals for pedicure appointments! See the full nail menu at https://salonindigo.net/services/nail-care/
Do you have a large selection of nail polish colors?
We carry a wide range of nail polish shades, so you’ll have plenty to choose from. See our nail care options at https://salonindigo.net/services/nail-care/
What product brands do you carry?
We’re an Aveda Concept Salon, so we exclusively use and carry Aveda — a 100% vegan, cruelty-free line powered by plant ingredients. You can shop our full selection online at https://shop.aveda.com/salon/salonindigo and learn more about why we love Aveda at https://salonindigo.net/aveda/
Can I buy Aveda products from you online?
Yes! You can shop our authorized Aveda storefront anytime at https://shop.aveda.com/salon/salonindigo. Plus, when you buy through our link, it directly supports our salon.
Are Aveda products really cruelty-free and vegan?
Yes, and proudly so! All Aveda products are 100% vegan and cruelty-free. It’s a big part of why we’ve been partnered with them for over thirty years. Learn more at https://salonindigo.net/aveda/
Are there styling tutorial videos I can watch to maintain my look at home?
We want you to love your hair every day, not just when you leave the chair. We have a collection of Aveda styling videos to help you master your look at home. Check them out at https://salonindigo.net/aveda/aveda-styling-videos/
How often should I come in for a color refresh?
It really depends on the service. Usually, a root retouch is needed every 4–6 weeks, while balayage or highlights can often go a bit longer. Your stylist will give you a specific recommendation at your appointment. Book at https://salonindigo.net/about/request-appointment/
What Aveda products do you recommend for color-treated hair?
Our stylists will point you toward the right Aveda products for your specific hair type and color service — they’re great at making personalized home-care recommendations so you can maintain your results between visits. Shop our Aveda line at https://shop.aveda.com/salon/salonindigo and browse what’s new at https://salonindigo.net/aveda/new-at-aveda/